"very competent team…….computer systems that are well above average standards" Charles Ashford
Project Manager

"The quality of reports and advice from BEBC means that we can plan our activities more efficiently.”
Oxfam Publishing

"Nothing seems to be too much trouble"
Learning Matters

Some Comments about our services

"Dear Sir
My order, which I faxed to you yesterday morning, was delivered to me here today before 10am. Not since George Eliott sent her proofs back and forth from Europe to London has literature moved so fast. Thank you for your superb service...."
Mr Allen from Hereford - An Academic Book Collection Customer - Nov. 2004 - NEW

"Moving to BEBC... completely transformed the way we think about distribution. Instead of being a worry and frustration, it's become a service we are proud of, and for which our customers thank us.
We're now able to say with complete confidence that books will be sent out as soon as the order is placed, and that the order will be packed accurately.
Nothing seems to be too much trouble: from warehouse to IT, customer service to credit control, everyone wants to help. Our service to our customers, our ability to analyse our sales, and our cashflow have all improved beyond recognition since moving to BEBC."
Jonathan Harris - Managing Director, Learning Matters Ltd - 2003

“We are delighted at the superb service that BEBC have been able to offer both to us and to our customers. Everyone in the organisation from the Managing Director to the warehouse packers appears to be committed to delivering a service that is second to none. Orders are processed with speed and efficiency and our customers appreciate the friendly, knowledgeable manner in which queries are answered - we are often told by our customers what an excellent service they have received. Thank you!”
Pat Heathcote- Managing Director, Payne-Gallway Publishers Ltd

“Our customers have noticed a major improvement in service since we moved to BEBC.... they can count on being restocked quickly and accurately....the quality of reports and advice from BEBC means that we can plan our activities more efficiently.”
Oxfam Publishing

"Just to let you know that the distribution system for your book is most efficient. The morning after I sent the email to the distributors, I received a call to get my credit card details, and received the book a few days later. Now I must find time to read it!"
An academic in the Netherlands, writing to the author of an Oxfam title.

“If I wasn’t entirely convinced before, I am absolutely certain your decision is right after visiting BEBC. John has a very competent team; a well managed deep storage facility and computer systems that are well above average standards, even compared to the large distributor field. I am confident BEBC has more than adequate attributes in all respects to accommodate your business and its growth potential for the medium to long term."
Charles Ashford, Project Manager overseeing the transfer of Learning Matters to BEBC writing to Jonathan Harris, MD of Learning Matters.